What Is NYC Care

NYC Care is a health care access program that guarantees low-cost and no-cost services offered by NYC Health + Hospitals to New Yorkers who do not qualify for or cannot afford health insurance based on federal guidelines.

NYC Care is the nation’s largest and most comprehensive initiative to guarantee health care for New Yorkers, regardless of immigration status or ability to pay.

New Yorkers who are eligible for health insurance will be directed to the city’s public choice health plan MetroPlus.

Member Services

With NYC Care, you can:

• Get a unique membership card to access health care at NYC Health + Hospitals patient care locations across the city
• Choose your own primary care provider
• Receive preventive care like vaccinations, routine screenings and mammograms to stay healthy
• Get mental health support and substance abuse services
• Get your first appointment in two weeks or less
• Talk to customer service representatives who speak your language and can help you day or night
• Get access to low-cost prescription medications day or night
• Get support from a primary care team that also includes nurses, medical assistants, social workers, pharmacists, and nutritionists
• Afford quality health care. There are no membership fees, monthly fees, or premiums. Your cost to receive health care is based on your family size and income

Eligibility

• You must have been living in New York City for six months or longer
• Must not qualify for any health insurance plan available in New York State
• Not be able to afford health insurance based on government guidelines

If you do not qualify for NYC Care or any health insurance plan, you may be eligible to receive services under the NYC Health + Hospitals Options program.

Membership Card

As a NYC Care member, you will receive a membership card in the mail. Your card is unique to you and shows your fees for health care services.

Carry your membership card when:

• Visiting your primary care provider
• Getting health care services at any NYC Health + Hospitals patient care location

NYC Care is designed to make health care affordable. There are no membership fees, monthly fees, or premiums. You will pay for the services you receive based on reduced rates determined by your family size and income.

FAQ